FAQ s | Future Generali

Customer Login

Customer Portal

Agent Login

AVO | FG Connect

eCare Login

Health Portal

Call Me

Interested in our Product? We will call back.

+ 91

Customer Service


What is the use of the Wellness Card?
What if there is an error on my Wellness Card?
What is a Network Hospital? How do I know the hospital is on the network?
How does the Hospital verify that the cardholder is genuine?
What is a Preauthorization Request?
Where do I procure the Preauthorization Request from?
How to fill the Preauthorization form?
Where do I send the Preauthorization form?
What is an Authorization Letter?
Is the entire amount requested by hospital authorized by FGH?
How do I know whether my Claim has been approved for Cashless or not?
What are the circumstances under which a Request for Cashless Hospitalization shall be denied?
What are the norms for Intimation of Claims ?
Are there any norms related to the Hospital where treatment is sought which are mandatory for admissibility of claims?
Where do I send my claim documents?
What does FGH do with my claim documents?

You do not find an answer?

In case you require any assistance or have any queries, please get in touch with us and we will be happy to assist you.